Writing (Communications): Avoid exclamation points.

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When should you use the exclamation point?

Writing (Communications): Avoid exclamation points.

Unless you are writing a children's book or cartoon strip, exclamation points should be avoided. They suggest effusiveness, not a prized quality in business writing. The period is the mark you need for almost all the writing you do--especially business writing. Remember, the exclamation point should be reserved for those rare occasions when you needs to express surprise or excitement.



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Barbara Gibson